Enterprise software engineering
Accredo Health Group, Inc. (Evernorth Health Services)
Nov 2020 – Present
- Software Engineering AdvisorApr 2023 – Present
- Software Engineering Lead AnalystAug 2021 – Apr 2023
- Software Engineering Senior AnalystNov 2020 – Aug 2021
Own internal applications and data solutions from stakeholder and source-system discovery through architecture, relational schema design, ETL, full-stack development, testing, deployment, documentation, and production support.
- Build responsive interfaces and UI/UX with HTML, CSS, JavaScript, jQuery, Bootstrap, AJAX, and JSON-driven interactions, backed by ColdFusion, REST/JSON services, SQL Server, and Oracle integrations.
- Design relational schemas, views, indexes, stored procedures, and functions; build SSIS pipelines that extract from Oracle, transform and stage data in SQL Server, and merge into production datasets.
- Diagnose issues across application, data, database, and infrastructure boundaries. Validate assumptions with business owners, application SMEs, DBAs, infrastructure and networking teams, administrators, data engineers, and leadership.
- Provide technical leadership through mentoring, onboarding, reusable patterns, and clear documentation. Communicate tradeoffs, risks, rollout implications, and support guidance without relying on formal people-management authority.
Privacy and secure data handling
Trusted with broad authorized access to sensitive patient PII/PHI in a regulated healthcare environment; incorporate privacy, security, and secure-data-handling considerations into development, data pipelines, troubleshooting, reporting, and production support.
Operational reporting also includes Tableau and use-case-specific Splunk log analysis alongside application and data engineering.
Multi-client architecture and delivery
Three Z IT Solutions LLC
2017 – 2020
- Founder / Lead IT Consultant & Project Manager2017 – 2020
Founded and operated a small IT consulting company, applying a hands-on infrastructure foundation across small- and mid-sized organizations. Translated business, reliability, growth, and budget requirements into practical solutions.
- Architected client environments spanning Linux/Unix services, servers, VMware ESXi, wired/wireless networks, routers, firewalls, switching, storage, backup/disaster recovery, and VPN/remote access.
- Planned infrastructure upgrades and migrations, web/application services, open-source and commercial business systems, limited AWS-hosted workloads, and automation to reduce repetitive administration.
- Led projects from discovery and architecture through planning, procurement, implementation, troubleshooting, documentation, and handoff/support.
- Delegated work, mentored contributors, and coordinated occasional contractors while retaining ownership of solution quality and client outcomes.
Hands-on infrastructure foundation
Souder Brothers Construction, Inc.
2011 – 2017
- Freelance IT Consultant2011 – 2017
Built and operated one production business environment from the ground up in an organization that initially had little centralized technology. This established the physical, network, and systems foundation for my later engineering work.
- Assessed workflows, reliability requirements, and budgets; selected and procured hardware and implemented structured cabling, wired/wireless networks, routers/switches, servers, storage, endpoints, and remote access.
- Implemented backup and disaster recovery with redundant storage and local/offsite backups; administered Windows, macOS, Linux/Unix, network services, and file services.
- Resolved hardware, software, and network issues and maintained the environment through upgrades, hardware replacement, endpoint deployments, network changes, documentation, and user support.